Privacy Policy

1. Introduction

Welcome to MarketsWhale.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://marketswhale.com and use our services.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We may collect information about you in a variety of ways.

a) Information You Provide Us Directly:

  • Account Information: When you register for an account, we collect your name, email address, password, and possibly a username.
  • Profile Information: Information you add to your profile, such as a profile picture, biography, or investment preferences.
  • Payment Information: If you purchase a subscription or service, we collect payment information. This is processed by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
  • Communications: Records of your correspondence with us (e.g., support emails, feedback, survey responses).

b) Information We Collect Automatically:

  • Log Data: When you visit the Site, our servers automatically record information (“log data”), including your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other statistics.
  • Device Information: We collect information about the device you use to access our Site, including the device type, operating system, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
    • Types of Cookies We Use:
      • Essential Cookies: Necessary for the operation of the Site.
      • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Site performance.
      • Functionality Cookies: Enable the Site to provide enhanced functionality and personalization.
      • Targeting/Advertising Cookies: Used to make advertising messages more relevant to you and your interests.

c) Information from Third Parties:
We may receive information about you from other sources, such as social media platforms (if you connect your account) or identity verification services, and combine that with information we collect on our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services.
  • Create, manage, and secure your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Communicate with you, including sending you technical notices, updates, security alerts, and support and administrative messages.
  • Send you marketing and promotional communications (you can opt-out at any time).
  • Understand and analyze how you use our Site to develop new products, services, features, and functionality.
  • Personalize your experience by presenting content and product offerings tailored to your interests.
  • Prevent fraud, monitor for security threats, and protect the integrity of our platform.
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the information and the specific context in which we collect it. We typically rely on the following bases:

  • Performance of a Contract: To fulfill our obligations to you under our Terms of Service.
  • Legitimate Interests: For our legitimate business interests, such as improving our services, marketing, and preventing fraud, provided your fundamental rights do not override those interests.
  • Consent: Where we have obtained your clear, specific, and informed consent (e.g., for marketing emails).
  • Legal Compliance: To comply with a legal obligation.

5. How We Share Your Information

We may share your information in the following situations:

  • With Your Consent: We will share your information when you have given us explicit consent to do so.
  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us and need access to your information to carry out that work (e.g., payment processing, data analysis, email delivery, hosting services, customer support).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where required to do so by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with the law, protect our rights, ensure the safety of our users or the public, or protect against legal liability.
  • Analytics Partners: We use third-party analytics tools like Google Analytics. You can opt-out of Google Analytics here: Google Analytics Opt-out.

We do not sell your personal information to third parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Portability: The right to access and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete information we hold about you.
  • Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data.
  • Restriction of Processing: The right to request that we temporarily or permanently stop processing all or some of your personal data.
  • Object to Processing: The right to object to our processing of your personal data.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at marketswhales@gmail.com. We will respond to your request within the timeframe required by applicable law.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: marketswhales@gmail.com